Calendar types
Learn how Personal, Round Robin, Class, Collective and Service Menu calendars differ, and when to use each in a clinic.
3 min read
MedicalGrow offers five calendar types. Choosing the right one makes sure appointments go to the right person, nothing double-books, and patients can pick a time easily. You choose the type when you create the calendar.
Personal Booking (one-on-one)
A one-on-one calendar based on a single team member's availability.
Clinic use cases:
- An operation or examination with a specific surgeon (e.g. "Dr. Mehmet Demir – Implant Surgery").
- An online consultation with a doctor the patient specifically asked for.
Tip
Giving each doctor their own Personal Booking calendar also makes per-doctor utilisation and appointment reports easier.
Round Robin (shared across a team)
Appointments are distributed among several team members assigned to the calendar, in turn or by availability. The patient doesn't choose who they get; they only choose a time.
Clinic use cases:
- Free video pre-consultation: whichever coordinator is free gets the booking.
- Language teams: a "Video Consultation – DE" calendar for two German-speaking coordinators.
For details, see Team calendars.
Class Booking (group session)
One host meets several attendees at the same time. Each session has a capacity (number of seats).
Clinic use cases:
- Online information webinar: "Hair transplants in Turkey – live Q&A", 30 seats.
- Pre-op group session for bariatric surgery: a pre-surgery nutrition class.
Collective Booking (joint meeting)
An appointment needs several team members to be free at the same time. The patient only sees times when all of them are available.
Clinic use cases:
- Case review: implant surgeon + prosthodontist + coordinator on the same video call for a complex All-on-4 case.
- Interpreted consultation: the doctor and an Arabic interpreter together.
Service Menu
A storefront-style booking page where the patient picks a service first, then (optionally) a staff member, then a time. Each service has its own duration and rules, and can work together with rooms and equipment.
Clinic use cases:
- Clinics offering several services: "Teeth whitening (60 min)", "Botox (30 min)", "Check-up (20 min)".
- Procedures that need room and device planning. See Rooms and equipment.
Note
Service Menu and resources (rooms/equipment) are enabled in your account preferences. If you can't see them, message our support team on WhatsApp.
Which type should I choose?
| Scenario | Recommended type |
|---|---|
| Free online pre-consultation, several coordinators | Round Robin |
| Operation / examination with a specific doctor | Personal Booking |
| Live information session for 20+ people at once | Class Booking |
| Doctor + specialist + interpreter together | Collective Booking |
| A page where patients choose from many services | Service Menu |
Clinic example
A dental clinic in Istanbul uses this setup:
- "Video Consultation" for patients coming from ads — Round Robin, 20 min, 3 coordinators.
- "Implant Surgery – Dr. Mehmet" for patients with an approved treatment plan — Personal Booking, 120 min, linked to the operating room.
- "Case Review" for complex cases — Collective, surgeon + prosthodontist.
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