medicalgrow.aiHelp Center

FAQ & Troubleshooting

The most common questions and quick fixes.

5 articles

1General questionsThe most common questions about what MedicalGrow is, who it's for, setup, users, channels and support.
2Messaging troubleshootingWhat to do when WhatsApp messages aren't delivered, the 24-hour window has closed, a template is rejected, Instagram messages don't arrive or emails land in spam.
3Integration troubleshootingStep-by-step fixes when your Facebook Page isn't listed, lead forms aren't syncing, a connection has expired or TikTok isn't working.
4Data privacy: KVKK and GDPRThe basics of handling patient data in line with KVKK and GDPR — access control, deleting data, exports and patient requests.
5Plans and billingMedicalGrow's flat per-clinic pricing with unlimited users, invoices and payments, plan changes and usage-based charges.

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